Welcome to the City of Demoville Water & Sewer Department, proudly serving our residents with clean, reliable water service and responsible wastewater management.
Water Services
The Demoville Water Treatment Plant, located off Riverbend Road, has a production capacity of 8 million gallons per day. We proudly serve over 6,200 customers, including portions of neighboring communities. Our water is drawn from Lake Meadowbrook and is tested daily to ensure it exceeds all state and federal drinking water standards.
Our system includes:
- Over 100 miles of water mains
- Four water storage tanks
- 6,200 water meters (read mid-month)
- 1,200 water valves
- 580 fire hydrants
Annual Water Quality Reports are available online: View the 2024 Water Quality Report.
Sewer Services
A major expansion of the Demoville Wastewater Treatment Plant was completed in 2022 at a cost of nearly $18 million. The modernized facility now has a design capacity of 4.2 million gallons per day and supports over 5,500 customers.
Our collection system includes:
- 95 miles of sewer mains
- 2,100 manholes
- 20 sewer lift stations
We maintain an aggressive program of sewer line cleaning and video inspections to ensure smooth operation. Ongoing improvements have strengthened our system over the past decade, protecting the health and environment of our growing city.
Rate Adjustments
In order to maintain service quality and address rising operational costs, water and sewer rates increase annually by 2%. This helps ensure the reliability of our infrastructure while minimizing major future rate spikes.
Water & Sewer Billing Information
- Bills are mailed on the 1st of each month.
- Payment is due by the 15th of each month.
- A 10% late fee is added after the 15th.
- Unpaid bills after the 25th will incur a $40 processing fee.
- Service may be disconnected after the 26th if the bill remains unpaid.
Payment Options
- Drop boxes at City Hall (front and rear entrances)
- Automatic Bank Draft (sign up with a voided check)
- Online Bill Pay Click Here to Pay Online
Note: Bank online bill payment services may delay check receipt by 7-10 days
Senior Citizen Subsidy for Trash Pickup
Demoville offers a subsidy program to assist senior citizens with trash service costs.
You can download that form here.
New Service Setup
To establish water, sewer, and trash service:
- Visit Demoville City Hall, 115 South Main Street
- Office Hours: Monday–Friday, 8:00 AM – 4:00 PM
- Bring a valid ID, signed lease (if renting), and $100 deposit (cash, check, or money order only).
- Same-day service available if completed before 2:30 PM.
Moving within Demoville? Your deposit transfers to your new location!
Tap Fees (New Development)
Water Tap Fees:
- ¾ inch meter: $2,000
- 1 inch meter: $2,300
- 1½ inch meter: $3,100
- 2 inch meter: $3,500
- Larger meters: $2,000 base (+ contractor supplies a compatible meter)
Sewer Tap Fees:
Included in water meter pricing.
Where the City does not supply water, sewer taps are $1,500.
Wastewater Impact Fees
Effective January 1, 2023, Demoville Wastewater Impact Fees apply to new residential and commercial developments to fund future capital projects.
- View the 2025 Impact Fee Quick Sheet.
- See the 2025 Impact Fee Rates.
- Download the Full Wastewater Impact Fee Program Manual.
Important Reminder
Do not flush tissues, paper towels, sanitizing wipes, or "flushable" wipes.
These materials clog sewer systems, damage treatment plants, and can cause costly backups into homes.
